Frequently Asked Questions
Everything you need to know about shopping with RW&CO.
What is your return policy for online orders?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have the original tags attached. Final sale items cannot be returned or exchanged.
How can I track my shipment?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Do you offer free shipping?
Standard shipping is free on all orders over $120. For orders below this threshold, a flat shipping fee will be applied at checkout based on your location.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We provide measurements for chest, waist, and hip to help you find the perfect fit for our suits, dresses, and casual wear.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now, Pay Later options like Sezzle for flexible installments.
Can I return an online purchase in-store?
Yes, you can return items purchased online to any RW&CO. retail location. Please bring your digital invoice or order confirmation email as proof of purchase.